Contact Absolute Restoration Service
24/7 Emergency Restoration Assistance Across Melbourne
Contact Absolute Restoration Service for help with water, flood, mould, fire, smoke or contamination damage. We assist Melbourne homeowners, businesses, strata managers, builders and property professionals.
For urgent assistance, call 1300 114 842. Telephone assistance is available 24/7. We confirm attendance based on your location, site conditions and technician availability.
Safety first: leave the affected area if there is fire, a medical emergency, suspected gas, live electricity, structural danger or another immediate threat. Call 000 or the relevant emergency authority first.
How We Can Help
- Water damage restoration, extraction and structural drying
- Flood damage restoration and emergency cleanup
- Mould removal and remediation
- Mould and moisture inspections
- Fire and smoke damage restoration after the site is released as safe
- Biohazard remediation and controlled cleaning
- Clandestine drug contamination remediation
- Indoor air quality assessments
What to Tell Us
Tell us your suburb, property type and what happened. Include when it started, the affected rooms and whether the source has stopped. Photographs can help if they can be taken safely.
If police, fire or another authority controls the site, tell us whether access has been released.
What Happens Next
- Initial discussion: we ask about the incident and known hazards, then discuss the next step.
- Inspection or attendance: we confirm the scope, fees and access arrangements, subject to urgency and availability.
- Assessment and work plan: technicians inspect accessible affected areas and explain the recommended restoration work.
- Documentation: we provide the moisture readings, photographs or other records included in the agreed scope.
Our IICRC-trained technicians use equipment suited to the job. This may include moisture meters, water extraction, drying equipment, HEPA filtration and containment.
Melbourne Service Coverage
We assist clients throughout metropolitan Melbourne and selected surrounding areas. Visit our service coverage area or call to confirm availability for your suburb.
Frequently Asked Questions
Do you provide emergency restoration assistance?
Yes. Call 1300 114 842 at any time for urgent advice about water, flood, mould, fire, smoke or contamination damage. Attendance depends on your location, site conditions and technician availability.
Can I request a non-urgent inspection?
Yes. Use the form to tell us your suburb, the issue and how to contact you. We will follow up to discuss the next steps, access and any quoted fees before booking.
Do you work with insurers and property managers?
Yes. We work with owners, businesses, strata managers, property managers, builders, insurers and loss adjusters. We agree on the work scope and any reports or records required.
What should I do before your team arrives?
Follow emergency-authority instructions and keep away from unsafe areas. Avoid disturbing mould, sewage, drug residues or other contamination. Stop a water source only if safe. Do not enter standing water to reach electrical equipment.
What information is useful when contacting you?
Tell us your suburb, property type, affected areas and when the problem began. Mention whether the source has stopped and any known hazards. Only take photographs from a safe location.
Is my contact information kept private?
Information submitted through this form is used to respond to your enquiry and manage the requested service. Please do not include medical records, payment-card details or unnecessary sensitive information.
Is the phone consultation or onsite inspection free?
The initial phone consultation is free, including for landlords and property managers. It does not include a free onsite inspection. Site visits, testing and reports may involve quoted fees. We discuss the scope and fees before booking, including any applicable emergency or after-hours charges.
Contact Details
Phone: 1300 114 842
Email: info@absoluterestoration.com.au
Address: 11A The Crossway, Campbellfield VIC 3061
Call ARS now or use the form to request an inspection or quotation.